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EXCHANGES / RETURN AND SHIPPING POLICY
All our customers can exchange the purchased item within 30 days of being delivered, as long as it is not used. To exchange or return you must send us an email explaining the reasons for the return or exchange. Once we receive the item, we will send you a replacement or a refund. You will be responsible for sending us the original unused item and paying for the corresponding shipping. We are a small business, so while we are happy to make exchanges and returns, we cannot cover shipping costs in and out of the USA, so an order can only be changed once.
REFUNDS
For a refund you must send us an email explaining the reasons for your return, and return the item, unused. (Shipping charges will be the responsibility of the buyer) As soon as we receive the item, in 3 or 5 business days your refund will be applied, to the same payment method used. Please note that we do not send shipping or refund labels.
• Only new unused clothing can be exchanged.
• Original shipping fees are not refunded or credited.
• Returns to your original payment method will in incur a restocking a 10% restocking fee.
• Whole sale orders are not eligible for returns or exchanges.
ITEMS WILL NOT BE ELIGIBLE FOR RETURN OR EXCHANGE IF:
• The item was already exchanged
• Item has been worn, washed, used,dried or stained.
• Item must be free of odors. Items containing cigarette smoke, perfume or another kind of odor will not be eligible for exchange or return
• All marked clearance items are sold as is and are not returnable.
• Item was refused upon delivery.
• Item was a customized / personalized design.